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Concurrent Breakout Session: Customer Service Magic: Co-creating a Roadmap for an Aligned Customer-Centered Ecosystem of Supports and Services

Session

Tracks: Administrators, E&T, Tech, and UI Customer Service Magic: Co-creating a Roadmap for an Aligned Customer-Centered Ecosystem of Supports and Services Delve into the transformative power of alignment in Health, Human Services, and Labor systems to advance economic mo...

Concurrent Breakout Session: Once Upon a Time: Tales of UI IT Modernization

Session

Tracks: Tech and UI Once Upon a Time: Tales of UI IT Modernization Dive into the storybook of UI IT modernization, where magical transformations breathe life into outdated systems and user experiences are elevated to new heights. States will recount their adventures against legacy...

Employers and State Agencies Recognized for Dedication to Eliminating Unemployment Waste and Abuse

March 05, 2020 News

WASHINGTON - The National Association of State Workforce Agencies' (NASWA) 2020 State Information Data Exchange System (SIDES) Seminar in Kansas City recognized several employers, Professional Employer Organizations (PEO's), Third-Party-Administrators (TPA's), and state...

Pennsylvania Apprenticeship Initiative Receives National Innovation Award

February 12, 2020 News

For Immediate Release WASHINGTON – This week at the National Association of State Workforce Agencies’ (NASWA) 2020 Winter Policy Forum in Washington, D.C., the Pennsylvania Department of Labor and Industry received the prestigious Pinnacle for Business Development Award, pr...