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Massachusetts hit a home run by successfully integrating the Suspicious Actor Repository process into their internal application. Even with this success, Massachusetts and the nation continue to watch out for the “Green Monster” of the recession. Leveraging the lessons learned from “the Gr...

This breakout will delve into how state workforce agencies are implementing crisis communications during disaster recovery efforts, including highlights of what worked well and learning lessons on what did not. This session is the kick-off to a series of NASWA webinars that will be held fo...

What strategies can help ensure Perkins and workforce customers are served by coordinated systems, and that CTE programs are responsive to local labor market conditions? How do leaders rally their troops to work across systems and achieve success? This discussion will showcase strategies a...

Do you want to increase productivity? Improve flexibility? Provide better customer service? Technology can be used to anticipate customer needs, tailor business processes, and improve productivity. Find out how states are using technology to handle customer service in efficient and cost-ef...

According to a 2019 survey conducted by Blue Star Families and FlexJobs, almost half of all military spouses have felt job search discrimination, and 91% said being a military spouse has had a negative impact on their career. Additionally, this group also has a 24% unemployment rate, and a...

Strategies and promising practices for retaining staff in times of reduced budgets. Join the conversation with two experts from the American Public Human Services Association (APHSA), a bipartisan, nonprofit organization representing state and local health and human service agencies, and r...

Inmates face an uphill battle upon release from prison, but state efforts to assist former prisoners into the workforce have evolved in recent years and the success stories are inspiring. The onus is moving from post-incarceration programs and services to pre-release programs. Allowing inm...

Making sure our American Job Centers (AJC) are accessed by all is not only required but is smart for economic development in tight labor markets. Hear the basics, including what Missouri is doing to make sure the AJC's can be accessed and how Pennsylvania started an AJC in a public library...