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Tracks: Administrators, Comms, and WLMI  Communications and Labor Market Information Shops Partner to Create Data Magic Increase the spotlight on your agency and the impact of its data. This session will feature strategies that Communications and WLMI units employ as they work...

Tracks: Administrators, E&T, and WLMI Service Delivery for Underserved and Marginalized Populations: Strategic Approaches from Frontierland Giving more people and communities the ability to prosper is at the heart of the workforce system's mission. Come to this session to hear how s...

Track: UI UI Operations Focus States share new strategies to improve operations and customer service.   MODERATOR Erma Robinson-Cook, Director, Office of Re-Employment Assistance, Mississippi Department of Employment Security PANELISTS Stephen Geskey, Assoc...

Tracks: Tech and UI The Enchanted Gatekeepers: How States Use ID Verification and Validation to Secure the Realm Uncover the secrets and charms of the enchanted gatekeepers that states use to grant access to trusted identities. Learn the art of creating a seamless and frictionless user ...

Tracks: Administrators, E&T, Tech, and UI  Customer Service Magic: Co-creating a Roadmap for an Aligned Customer-Centered Ecosystem of Supports and Services Delve into the transformative power of alignment in Health, Human Services, and Labor systems to advance economic mo...

She Inherited Her Husband’s Life Gold Star wife Jennie Taylor* is the widow of Army Major Brent Taylor, who was killed in Afghanistan by a member of the Afghan security forces in 2018. The National Guard officer was on his fourth year-long tour at the time. At the time of his death, Majo...

View Recording If you registered for the UI SIDES Seminar and need the password to view the session recording, please contact naswa-meetings@naswa.org The pandemic recession highlighted the value of SIDES integration, drawing the attention of many national employers and Professional Emp...

Session Recording    Washington State - The Choice As a result of customer feedback, WorkSource Auburn created an exciting way for job seekers to connect with employers. An event where they find unbiased ears and endless possibilities for job seekers who face a variety of bar...

Session Recording Everyone knows that two heads are better than one, so it stands to reason that two state agencies working together would provide double opportunities to make sure states’ Veterans are well taken care of. Check out this session to learn how the state workforce agencies an...

There is no question that the shortest distance between two points is a straight line. As you are preparing for modernization and program improvements, are you resolving workarounds and streamlining processes? This session will have you taking a second look at how you are approaching ...