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The BI Beat is a monthly newsletter column written by the NASWA Behavioral Insights team, featuring insights, practical examples and interviews from the field. To support states’ efforts in improving the experience for claimants and for reducing errors, the Behavioral Insights team has com...

Forms Interstate Benefits 4 (IB4), Interstate Benefits 4 Response (IB4R), Interstate Benefits 5 (IB5) and Interstate Benefits 13 (IB13) are now in production in the modernized ICON Cloud Hub. If your state connects to IB Delivery ICON services via SOAP or Web Services, now is the time to c...

Learn more about what is happening across the United States in workforce and unemployment insurance.

The National Association of State Workforce Agencies (NASWA) publishes its priorities annually on behalf of state workforce agencies. They are developed in collaboration with members through 10 national policy committees, approved by the board of directors, and circulated to membership.

UI IB Subcommittee meeting participants may be reimbursed for travel to the March 2026 meeting: -Up to $1,000 per state may be reimbursed -Only ONE attendee per state is eligible for reimbursement -Reimbursement requests must be received by May 17, 2026

Planners for the 2026 National Association of State Workforce Agencies (NASWA) Veterans Conference are seeking workshop presenters and panelists from external stakeholders who can provide learning opportunities for conference attendees on a variety of topics relevant to serving our nation’...

Learn more about the National Labor Exchange (NLx), how it operates, service offerings and meet our team.

Highlights from the December Board and Committee Meetings in Tucson, AZ.

In December, the NLx Research Hub launched a blog with the series "A Cup of JOE." This series serves up fresh insights into U.S. job openings using the NLx Job Opening Estimator (NLx JOE) — a tool that blends federal government data with NLx Research Hub data and analytics to pr...

The BI Beat is a monthly newsletter column written by the NASWA Behavioral Insights team, featuring insights, practical examples and interviews from the field. In this edition, we are excited to announce a new resource for NASWA members, Using Behavioral Insights for Unemployment Insuranc...