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In January, the Workforce IT Support Center (WITSC) Steering Committee met virtually over two days to discuss the work planned this year to support states at every stage of modernization, bringing together federal and state partners from vocational rehabilitation, human services, education...

The BI Beat is a monthly newsletter column written by the NASWA Behavioral Insights team, featuring insights, practical examples and interviews from the field. To support states’ efforts in improving the experience for claimants and for reducing errors, the Behavioral Insights team has com...

Forms Interstate Benefits 4 (IB4), Interstate Benefits 4 Response (IB4R), Interstate Benefits 5 (IB5) and Interstate Benefits 13 (IB13) are now in production in the modernized ICON Cloud Hub. If your state connects to IB Delivery ICON services via SOAP or Web Services, now is the time to c...

In this issue: Upcoming Meetings & Webinars NASWA in Action Conference Corner What's Happening in the States Program Updates

Learn more about what is happening across the United States in workforce and unemployment insurance.

A draft agenda for NASWA Equal Opportunity Committee's January 13, 2026 Virtual Committee Meeting.

UI IB Subcommittee meeting participants may be reimbursed for travel to the March 2026 meeting: -Up to $1,000 per state may be reimbursed -Only ONE attendee per state is eligible for reimbursement -Reimbursement requests must be received by May 17, 2026

Planners for the 2026 National Association of State Workforce Agencies (NASWA) Veterans Conference are seeking workshop presenters and panelists from external stakeholders who can provide learning opportunities for conference attendees on a variety of topics relevant to serving our nation’...

Highlights from the December Board and Committee Meetings in Tucson, AZ.